the company

who are J&S Products?

J&S Products Limited is a wholesale distributor of over 20 years standing, specialising in the supply of service tools and hand tools to the professional automotive market. We sell exclusively though our national distributor network of independent tool vans and other specialist distributors.

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our commitment to customer service

We pride ourselves on the service levels that we offer our distributors, and our continued growth reflects the success of both the tools that we supply and the service to back them up. Our commitment to service has required considerable investment in staff and infrastructure at our Norwich headquarters. Our Head office facilities are supported by our unique display vans that are constantly circulating the entire country and meeting with distributors to introduce and deliver new products.

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Our 13,000 sq ft distribution centre in Norwich    Our Mercedes vans tour from bases in Manchester, St Neots and Truro
Extensive, well organised warehousing ensures we can easily absorb the 2 or more 40ft containers we receive each month from suppliers round the world.
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With 17 members in our office and warehousing team we aim to "pick pack and dispatch" orders on the day received, enabling next day delivery via our national carrier across most of the UK.

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On-site service and repair facilities for most of our mechanical products mean we're there to support our customers after the sale as well as before!

our product range and our brands

By choosing to source from us you have access to a rapidly increasing range of tools from around the world, together with regular offers and promotions. You can choose from the leading brands of American and European special tools that we represent in the UK market. If you have ideas or suggestions for new products you can easily contact our owner directors, Ben, Jon and Simon, as we are very much a "hands on" organisation. ratchet-eagle
 Signet  Trident  Vise Grip
 Autodata  HiTech  Redashe
 Horizon  Witte  GSI
 Gearwrench  Spec  Alba
 Ernst  Bondhus  Aircat
 Channellock  Silvertronic  PCL
 Proto  Summit  Techway
 Kal  Esgen  Irwin
 Lisle  Midlock  Hanson 
 Mityvac  Zeca  Thor
 Mayhew  Ullman  American Line
 Model Craft  Ledlenser  Portasol

As your business continues to evolve and change, we must try to change with it to give you both the products and service you require. The pace of change is increasing rapidly, and is dominated by the emergence of the Asian manufacturers. Whilst we still source a considerable amount of our range in the USA and Europe, you have demanded a lower cost level, which we have successfully obtained for you by sourcing direct from the best factories in Asia under our own 'Trident' brand. The Trident brand sits alongside our traditional lines and is intended as an alternative to the American and European made tools.

our objectives

"J&S Products Limited will be the supplier of choice for independent tool vans, and together with our customers we will create an environment which is both enjoyable and rewarding to work in." We will achieve this by:

 

  • Being the best company to deal within our market sector.
  • Offering new and innovative products.
  • Giving our customers good back-up with marketing materials.
  • Supporting our distributors with good stock availability.
  • Offering a good warranty service.
  • Responding quickly to customer requests.  
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    Good quality marketing materials and website support for our distributors are a key feature of the J&S package.

    We look forward to being of service to you, our customer.

    The J&S Management and Team